Due to the nature of medical and healthcare products and in compliance with U.S. regulations, Deal Pain Web Med does not accept returns once an order has been shipped.
Non-Returnable Products
For safety and hygiene reasons, the following items are non-returnable:
- Prescription medications
- Over-the-counter medications
- Health and wellness products
- Any opened, used, or altered items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, you must notify us within 48 hours of delivery. Our team will review your request and may ask for additional documentation, such as photos.
If approved, we may offer a replacement or suitable resolution based on the circumstances.
Order Cancellations
Orders may only be canceled before they are processed or shipped. Once fulfillment has begun, cancellations are not possible.
If you experience any issues with your order, please Contact Us promptly so we can assist you.